FAQ for causes

What is Zaffo.com?

Zaffo.com is a ground-breaking fundraising website, created by Capen, that allows any charity, club, business or individual to raise funds and engage with their community by setting up an online raffle.

Who can set up a raffle on Zaffo.com

Any good cause, company or individual can get set up a raffle as long as you have a small society lottery licence from your Local Authority, or a licence from the Gambling Commission.

How does my good cause get involved?

If your good cause meets the above criteria then you can apply to join here. If you are approved, you’ll also need to agree to our terms and conditions, privacy policy and our social responsibility policy.

Are there any registration fees?

It is completely free for good causes to set up raffles on Zaffo.com. Zaffo.com receives just 10% of ticket revenue to cover all administrative costs.

How do good causes benefit?

90% of the ticket revenue will go directly to the good cause. It’s also completely free for good causes to set up raffles on Zaffo.com,  which means they can put everything they raise towards continuing their great work.

When will we receive the money?

Good causes will receive their share of the income on a monthly basis, in arrears.

How much work is involved for good causes?

There is not much work involved for good causes and it is not intended to be onerous.

However, there are a few key tasks you will need to undertake in order to make your raffle a success:

  • Promote your raffle page to your members and participants to raise awareness and encourage them to buy tickets through your page

  • To provide examples and case studies to the Zaffo.com team of how the money has been spent by your good cause so we can support you across social media etc in promoting your raffle

You will also need to bank, spend and account for the money you raise through the Raffle.

Can we leave Zaffo.com?

Yes, you can close your account at any point once your raffle has closed. Your obligations will continue to apply in respect of the funds you have received.

Who is Capen?

Capen is our expert External Lottery Manager behind Zaffo.com, responsible for administering the raffle draws, communicating with winners and reporting on each participating good cause’s income. Capen is licensed with the Gambling Commission as External Lottery Manager (Type F, Remote) license number 000-036257-R-317724-001.

What if my good cause needs a bespoke raffle, lottery, prize draw or prize competition?

Capen has developed a range of Zaffo fundraising tools to cater for every good cause. Zaffo is a ground-breaking digital toolkit, created by Capen, that allows any charity, club, business or individual to raise funds and engage with their community by setting up an online raffle, lottery or prize draw. Find out more